Hi, I saw someone on the forums had a similar issue, where an android device ID account was stuck in “this account is available, because it is being deleted”. Since the account was not unlinked first as recommended, it was mentioned that the only way to have it deleted is to manually request a deletion. I am currently testing, so it is the only account attached to the TitleID: 670E0
Would you be able to delete it manually please?
@brendan
It seems like there are two email address accounts which also are stuck in the deleting stage there.
I worked out that I can free the android ID by Force Linking another account to the android ID, although the email addresses are still stuck.
Have the accounts still been stuck in deleting status? Theoretically, if we delete a master account, account linkages are deleted too. But it may take some time before all player data is fully deleted. Delete operation queues the player for deletion. Upon completion of the deletion, an email will be sent to the notification email address configured for the title confirming the deletion. We can find some info in this API reference DeleteMasterPlayerAccount.
Yes, the email addresses associated with the accounts are still unavailable.
Hi, all. You can navigate to this thread for more info. As Brendan in this answer said,”Summary: Usually it takes less than a few hours. In rare cases, we've seen it take days. Max SLA is 28 days, but we've never seen it get nearly that high.”. So, it’s possible to take some days. In addition, PlayFab provides professional ticketed support for pro and enterprise tier. If you are pro and enterprise tier, you can report such issues via it, we’ll assign a clerk to contact you. If you are free and indie tier you could provide your titleId and playerId in the forum, we’ll try to inform our team to investigate it, but the priority of dealing with issues won’t be high. For more support details, please check our PlayFab Support Overview.
I am facing the same issue. I deleted about 3 Players and I am using the PlayFab Title only for development stuff, so there aren't many players at all at any time. Since about 2 days I have to change the LoginWithCustomID to work in Unity properly.
Is there something I can do?
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