Hey Rick

Been working through this with MS Support

In short the PBI On Premise Gateway doesnt support any Connection that has a Privacy Level = None.

MS Support showe dme an extract from online learn help pages. So while MS allow you to select None when you create a connection for the Gateway its not supported.

MS simply need to remove NONE from the drop down in the configuration and when that was suggested I was told to add an "Idea".  Very frustrating when clearly its not an enhancement or feature we are asking for. Just a way to avoid people like us hours of debugging work. 

Here is what I did and haven't had the same error return...

Yes you shouldn't have to do some of the things in these steps but are forced to to get it to work.

1. In PBI Desktop work through each of the Data Source Connections and ensure that you select a Privacy level. Public or Organisational. Use the same across all connections.

2. Publish your report

3. In PBI Service online, add Database connections for your report and ensure they are setup with the SAME privacy level as the report PBIX. All connections must have the same as the PBIX.

4. In you Scheduled Refresh configuration ensure the Data Source Connections from the Report are Mapped to the newly created Gateway Connections.

5. Performs your Gateway refresh.

Something else to mention..

In the PBI Desktop there is a Report option "Ignore Privacy Levels" in the settings for the Report.

This only applies to the PBI Desktop refresh. It is not referred to or used by the Gateway refresh. 

So while you think you are telling PBI to ignore Privacy Levels, its the PBI Desktop only that will ignore them.

I Tried changing the privacy level but still facing the same issue, but now sometimes dataset is refreshed, and after sometime data refresh failed with the same error.

I am using postgres as my data source to the dataflow. And using dataflow to create dataset.

Data source error: {"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"The underlying connection was closed: An unexpected error occurred on a receive."}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.Detail","detail":{"type":1,"value":"https://api.powerbi.com/powerbi/globalservice/v201606/clusterdetails"}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"DataSource.Error"}}],"exceptionCulprit":1}}} Table: AQI OIZOM_DEVICEDATA.
Cluster URI: WABI-US-EAST-A-PRIMARY-redirect.analysis.windows.net
Activity ID: c243b57d-3a6f-48b9-aa7b-6af9d1ce0e7f
Request ID: 408340f0-da90-a082-88f6-dbe3fc58ea53
Time: 2023-10-20 03:34:45Z

That points to data source or network instability.

What is the gateway version?

Checking how you eventually resolved this

Hi @KoketsoM 

Same issue here. I tried different privace levels and nothing so far. 

Would be curious if this is resolved or someone resolved the issue.

I am using the Oracle Autonomous Database (Cloud based)

Could connect with PBI desktop. Configured Gateway as instructions.

I used the same gateway to other sources (SQL on prem) and all working fine. Just Oracle I am having those issues.

Regards

Having the same issue at our end And its not resolved nor should MS Ignore it.

Changed the Privacy Levels as suggested and it worked twice, then reverted back to the error again.  Whether using the Refresh Now or Scheduled Refresh. Issue continues.

Report updates without issue inside the PBI desktop.

My query tries to combine a query of the contents of two XML files.

Its a pretty basic read of plain text.

I should also add - Why should Privacy Levels mean anything anyway when the report has the following Privacy Setting...

{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"Information is needed in order to combine data"}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.MashupSecurityException.DataSources