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Reset device experience shows wrong leds #234

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juniem opened this issue Aug 27, 2019 · 8 comments
Closed

Reset device experience shows wrong leds #234

juniem opened this issue Aug 27, 2019 · 8 comments
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@AlseneChien @Devinwong @juniem
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Bug Code defect - needs fix
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VAIDK Issue Management

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@juniem
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juniem commented Aug 27, 2019

Repro steps: Set up Vision AI Dev Kit normally. Press the power button for 5 seconds, have device to run AP mode, log to device's WiFi and when prompted the web page select to "reset the device".

Reset feature itself runs normally, but the device led colors don't match the expected colors. I have several repros where device leds blinked amber during the whole OOBE experience. This is really confusing as the device works normally, but the leds make to suspect that something is wrong.
@jkubicka jkubicka added this to Triage Needed in VAIDK Issue Management via automation Aug 28, 2019
@jkubicka jkubicka added the Bug Code defect - needs fix label Aug 28, 2019
@jkubicka jkubicka moved this from Triage Needed to Bugs in VAIDK Issue Management Aug 28, 2019
@jkubicka
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@juniem How many devices have we seen this issue/bug on?

@jkubicka
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jkubicka commented Aug 30, 2019 •
edited

Jussi reported at least 10 devices with incorrect LED's. Would bump this issue into a higher priority.

@Devinwong When do you think we could get this fixed for the next firmware release?

@Devinwong
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Checked with Altek.
This is by design.
Blinking oranges = Static green + blinking Red
= It's connected to IoT Hub and the device is ready for setup.
Could we add this row in the LED's table to explain this?

@TELEMEMORY
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I have a device slowly blinking Red. Not even amber blinking or red consistent blinking. This is a new thing.

@jkubicka
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@TELEMEMORY Find the device ID (MSIoT-XXXXXX) in your Wi-Fi tray and connect for setup.

@TELEMEMORY
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TELEMEMORY commented Sep 17, 2019 via email

@jkubicka
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@TELEMEMORY SSH password or device password? If device password for device setup, try the password on the tag on the bottom of the device.

@mimcco mimcco closed this as completed Oct 28, 2019
VAIDK Issue Management automation moved this from Bugs to Closed Oct 28, 2019
@patgarr
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patgarr commented Oct 28, 2019

Fix for this was checked into FW v0.5280.

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@AlseneChien AlseneChien

@Devinwong Devinwong

@juniem juniem

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Bug Code defect - needs fix
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@AlseneChien @Devinwong @mimcco @juniem @jkubicka @patgarr