About Us
Microsoft Start Health is committed to helping you lead a healthier life by providing trustworthy information, as well as the tools and motivation you need to form healthy habits.
Our research shows that when it comes to health, users look to health professionals for advice and to better inform their decisions. Our goal at Microsoft Start Health is to connect you with verified health professionals from around the world who are willing to share their knowledge, opinions, and best practices on a broad range of health topics.
Our expert network is currently made up of 300+ health experts from 15+ countries creating content in multiple languages for our global users. These are verified physicians, fitness professionals, patient advocates, therapists, and nutritionists who share our mission to empower you and your loved ones to confidently take the next steps in your health journey.
In addition to our network of health experts, we partner with industry-recognized health content partners to bring you authoritative, up-to-date health information on a variety of topics including health conditions, medications, and medical procedures.
We hold the highest standards of quality and ensure all content is authored and/or reviewed by health experts. We are transparent about our content sources and link to expert credentials and information sources. Microsoft Start Health also verifies the qualifications of all medical professionals who contribute to our site.
Advisory Board
Dr. Bill Weeks, MD, PhD, MBA, Medical Director for Bing, brings his extensive experience guiding the work of product and expert teams in creating authoritative and useful health information and tools.
Microsoft’s Responsible AI (RAI) team guides, reviews, and approves our mechanisms of content publishing to ensure the content is built and scaled responsibly.
An in-house team of medical professionals reviews content for accuracy, and helps guide the day-to-day operational decisions on the creation and publishing process.
Health Expert Network
A key gap in the online health information landscape today is access to expert medical advice. Our health expert network focuses on bridging this gap by bringing the voices of credible health experts to the internet. All our health experts—doctors, nutritionists, and fitness experts—undergo a robust screening and verification process before they can create content for our users. This is not an open network where one can sign up to publish content under the Start Health brand.
Invited experts undergo a stringent verification and validation process prior to onboarding. We check for valid medical registration and licensing in their country. We also check for online social presence and credibility.
Only approved experts are allowed to create content. All content is published under an expert’s byline with a link to their online profile. This helps us maintain full transparency with you while giving credit to the health expert. We do not edit words or even punctuation written by experts. The expert owns the content they create.
We currently have 300+ health experts from 15+ countries who we onboarded via the previously described process.
To learn more about the content created by our health experts, view Types of information you can find on Microsoft Start Health.
Industry Partners
Microsoft Start Health partners with recognized health content providers to bring authoritative, up-to-date information on a range of health topics. For region-specific information—for example, medication brands—we work with partners who are licensed to provide information to users in that region.
We do not rebrand or publish content from other publishers.
Types of information you can find on Microsoft Start Health
On Microsoft Start Health, you can find information on a range of medical and health topics, including:
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Medical conditions: Learn about causes, symptoms, prevention, complications, diagnoses, treatments, and specialists to consult
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Diagnostic tests: How to prepare, what to expect, risks and complications, and how to interpret test results
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Treatment procedures: Learn about what to expect before, during, and after procedures, as well as risks and complications
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Symptoms: Common causes, when to see a doctor, and self-care options
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Medications: Side effects, interactions, and warnings
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Expert Q&A: Our health professionals answer health questions submitted by readers. Search for topics that have already been answered or ask your own questions.
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Nutrition guides for food items: Benefits, side effects, and quantity recommendations
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Diet plans: All plans are created by nutritionists
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Fitness videos and challenges: Created and produced by fitness experts
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Wellness videos
All content on the site, including text, images, and videos, is created or vetted by experts. All sources are attributed below the content on the page.
Content & Policies
We take our responsibility of creating health-related content seriously. All experts who write for us are required to follow the content creation guidelines. Any content submitted that does not meet the outlined guidelines is rejected and sent back to the expert for editing.
Only content which passes our guidelines is published. Our goal is to publish fact-based, up-to-date, unbiased research and information. To accomplish this, we seek input from multiple experts on any given topic.
To ensure our content does not violate company policies, such as misinformation or offensive content, we adhere to the publishing guidelines outlined by Microsoft Start.
We also use multiple automated tools and signals to filter out content that's harmful or of low value. These are the standards that Microsoft Start applies to all publisher partners.
Our quality checks don't end with publishing. We monitor content using a mix of manual and automated checks. Our in-house qualified medical professionals review content for medical accuracy and readability, and our automated checks monitor user feedback and reports content that needs further review. We also ensure that articles are revised in a timely manner and information is updated.
Users are encouraged to report any concerns using the feedback link found at the bottom of each page. Our goal is to respond within 48 hours, and we will temporarily remove reported content until it's reviewed. Learn more in How to report incorrect information.
Expanding our expert reach globally
Our experts are from many countries and speak many different languages. We partner with medical translators who review translated content for accuracy, nomenclature, and readability before the translated content is published.
If you find any issues in our translated content, please report them using the 'translation feedback' link available below the content.
Privacy policy
We adhere to Microsoft privacy policy.
Many users are more comfortable asking health related questions anonymously. We protect your privacy and do not store any personal information, and we do not associate your questions with your name or identification.
Learn More
For more information about Microsoft Start Health, view Health and Medical Information on Microsoft.
Disclaimer
Medical and health information on Microsoft Start Health or Bing is for personal informational purposes only. These platforms are not a healthcare, medical, or fitness product.
Microsoft makes no warranties, express, implied, or statutory, by posting such information. Microsoft is not responsible for, and makes no claims about, the accuracy of the information displayed. Your use of, or reliance on, any medical or health information provided by Microsoft is at your own risk and Microsoft is not liable to you or any third parties for any damages that may arise from your use.
Information displayed may vary from local information recommended or mandated by regulatory authorities in your country or region. Microsoft does not make any guarantees that the data displayed is appropriate or approved for any or all regions.
Note: Medical information is only provided on the most-searched topics and is not meant as a comprehensive list of conditions or treatments.
How to report incorrect information
If you have feedback about medical or health information provided by Microsoft Start Health, use the feedback link found at the bottom of every page. Content reported to be incorrect or inappropriate will be immediately removed and will undergo editorial review.
