Today we officially launched the MyBellevue Chatbot for COVID-19 support (https://lnkd.in/ge8yrFx). Residents can use phrases they are familiar with to find COVID-19 related information. We will be able to capture the questions residents have asked that are not getting answered and continue improving our support. From ideation to go-live, we did everything in about a month thanks to the incredible Digital Government team, Cheryl Boles, Tom Roberts, Julie Park, Solvita Upenieks, Ted Van Dyken, and awesome Claude Iosso on the Communication team. Thank you Michelle DeGrand from Communication, Ian T. from Finance & Asset Management, Mike M. from Community Development, Toni Esparza from Parks & Community Services for the great partnership and collaboration. Thank you Sabra Schneider and PJ Rodriguez for the unwavering support and driving for innovation despite all the challenges. Thank you David Zarling and Julian Soh from Microsoft for providing examples and answering our questions. Thank you Garima Tiwari and Jason Brown at Seattle IT for sharing with us your successful solution and being our inspiration. Truly honored to work with all of you and together we’ll take public service to the next level! #innovation #collaboration
Congrats to you and your team Enzhou!
Not surprised. City of Bellevue, Washington's ITD is an example of high performing organization in municipal government. Congratulations to you and to the team.
Congratulations! A great part of this success story is different government agencies inspiring each other and sharing better practices to help citizens. That is a beautiful thing!
Enzhou Wang - So proud of you and your team. A great success story of innovation and collaboration between the cities. Wishing you and City of Bellevue more success venturing into Digital transformation stories!!
Truly proud of the team and our partners! A great reflection of our mission of Partnership, Innovation and, Evolution! Let's keep this going!
Such fantastic work from the team and all our partners. Congratulations!
Board of Directors, Together Center, Chair, Capital Campaign. Helping leaders and our communities grow and thrive.
3yGreat job - thank you for your dedication to helping our community.