GDPR is a comprehensive European data protection law that provides greater data rights for individuals, including LinkedIn members. As always, we take a members-first approach in the way we build products and work with our partners and customers. We've been working to bring our products and services into compliance with the GDPR and have updated our customer agreements to reflect GDPR requirements. The following features are examples available for LinkedIn Learning Solutions products:
- Export of data: As a customer, you can export your enterprise data at the individual seat- holder or the contract level. The export process does not delete data. You need to file a separate request for data deletion as described below.
- Deletion of data: Deletion of relevant user data is available for entire contracts or on a by-seat basis. Users on a group contract must submit their deletion of data request to their master administrator, who can then communicate the request to LinkedIn.
- Requests from learners and administrators: Master administrators are able to request export or deletion of personal data for their users via the request process addressed below. Users on a group contract must submit their deletion or export requests of data to their master administrator, who can then communicate the request to LinkedIn as described in the below FAQ.
Please review the following frequently-asked questions to learn more about LinkedIn Learning and your data.
A data export includes the following assets:
- User Information (including User ID)
- Saved Courses
- Skills Followed
- Playlists
- Learning History
- Notes
- Assessments (retired, December 2023)
For users with admin permissions, the data export also includes Recommendation History and Usage Reporting. The export process won't delete data (submit a request for user data deletion).
User information can be deleted upon request, including the following assets:
- User Information (including User ID)
- Saved Courses
- Skills Followed
- Playlists
- Learning History
- Notes
- Assessments (retired, December 2023)
For users with admin permissions, it also includes Recommendation History and Usage Reporting. The deletion process cannot be undone. However, if an end user has linked the end user's organization seat with the end user's personal LinkedIn account, the retained learning history associates with the individual's personal account until the individual user deletes it.
User information can be deleted upon request, including the following assets:
- User Information (including User ID)
- Saved Courses
- Skills Followed
- Playlists
- Learning History
- Notes
- Assessments
For users with admin permissions, it also includes Recommendation History and Usage Reporting. The deletion process cannot be undone. However, if an end user has linked the end user's organization seat with the end user's personal LinkedIn account, the learning history will be retained associated with the individual's personal account until deleted by the individual.
Certain data is already available for export through your Enterprise admin account. To request export of other data or deletion of enterprise data, please contact your LinkedIn account representative or LinkedIn Enterprise support.
Yes. Refer to our Trust and Compliance page for a comprehensive list of industry standard certifications to validate our commitment to members first. Our members entrust us with their information every day and we take their security seriously. We follow industry standards and have developed our own best practices.
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