From the course: HR Communication in Today's Fluid Workplace
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Avoiding anxious trigger words
From the course: HR Communication in Today's Fluid Workplace
Avoiding anxious trigger words
- Regular and timely communications are critical to helping employees feel comfortable about returning to normal operations. Now that said, every time you speak with team members, you run the risk of exacerbating the problem if you don't convey the right tone and the proper message. As an HR professional, you have the unique opportunity to energize staff members about where they work. You transcend departments and organizational levels. Think about it. Several times a quarter, you connect with practically everyone in your organization. And through your internal communications program, you have the ability to interact with employees in ways that increase their job satisfaction. You may very well be the most trusted confidant of staff members. That means your words matter. Take that to heart when communicating how employees will return after a workplace disruption and avoid these triggers. First, don't use phrases that…
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