PyData Amsterdam

Join us on our May meetup hosted in collaboration with Schiphol Group! This meetup will be all about the challenges and opportunities when using Large Language Models (LLMs) in production environments. First Schiphol Group will demonstrate how they use LLMs for external usage to enhance customer care support. Afterwards Albert Heijn will show the power of LLMs by showcasing their internal LLM "Samurai", which is used for efficient information retrieval. Excited?! Join us on the 2nd of May 2024!

SCHEDULE

• 18:00-19:00: Welcome with food and drinks! (🍕 / 🍺)
• 19:00-19:45: Talk 1 - "How Generative AI will bring Schiphol's customer care to new heights"
• 19:45-20:00: Break
• 20:00-20:45: Talk 2 - "Unleashing Samurai: How Albert Heijn is Making Content Retrieval Hassle-free for Employees"
• 20:45-22:00: Networking / drinks!

TALKS

[Talk 1]: “How Generative AI will bring Schiphol's customer care to new heights” by Sebastiaan de Vries & Justin van Dongen
In this talk, Sebastiaan de Vries, Senior Data Scientist and Justin van Dongen, Data Engineer at Schiphol Group will elaborate on how Schiphol is enhancing customer care support through the implementation of domain knowledgeable Large Language Models (LLMs) with adequate guardrails via their online channels.
Justin will be presenting the centralised platform, the base of their future LLM applications that currently is realised and the vision they have for this foundation. Sebastiaan will delve into challenges faced in developing a customer facing model, the opportunities presented by leveraging LLMs, and the importance of implementing guardrails to ensure responsible AI usage. Furthermore, he will discuss the technical implementation, validation methods, and measurable impact of integrating LLMs in our day-to-day operations, along with desirable next steps of our newest digital agent.

[Talk 2]: “Unleashing Samurai: How Albert Heijn is Making Content Retrieval Hassle-free for Employees" by Samuel Oyediran & Christiaan Rademan
Albert Heijn is transforming how employees search for information through the Samurai (SAM-your-AI) RAG application. This application was conceived during an AH Technology Hackathon and developed further by AH Gen AI Labs. Still in its pilot phase, Samurai has helped Dutch and non-Dutch-speaking colleagues across Albert Heijn efficiently access internal documentation using semantic search.

In the upcoming presentation, Samuel Oyediran, ML Engineer (Commerce) and Christiaan Rademan, ML Engineer (Digital), will provide insightful details on how Samurai was built.

DIRECTIONS
Hosted by Schiphol Group at their head office building at Evert van de Beekstraat 202, 1118 CP Schiphol. To arrive at the Schiphol Head Office building (see photo attachments for directions):

Public transport
From the railway station/Schiphol Plaza: exit the building and head for the buses. Take one of the Schiphol Sternet regional buses in the direction of Zuid-P30 from Platform B10 (lines 191, 195, 198) or B12 (lines 190, 192, 199). These buses run every 10 minutes throughout the day. Get off the bus at the Schipholgebouw [Schiphol Head Office building] stop (fourth stop). Journey time: 10 minutes.

Walking
From the railway station/Schiphol Plaza: walk along Schiphol Boulevard towards the Hilton Hotel and past The Base A,B,C office building. Walking time: 10 minutes.

Car
You can check in at the reception and you'll receive a free parking ticket. NOTE: parking is not directly next to the office. You can park your car at P22 (see photo attachments for directions).