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Surface

The Microsoft Store Promise for Surface

A person uses a Surface device while sitting at a desk.

Your Surface destination

From free delivery and extended returns to complimentary setup and virtual workshops, Microsoft Store will help you get the most from your new Surface.

Expert help when you need it

Special pricing, offers, and discounts

Cozy up to a new deal

Get a great deal on Surface when you buy online from the official Microsoft Store.
A collection of Surface devices in various colours.
A student uses a Surface device to edit PowerPoint slides.

Savings for students

Microsoft Store empowers K-12 and higher education students, faculty, and parents with an education discount up to 10% off select products.

Microsoft Store Trade-in

Trade in your used device and get extra cash back. If your device isn't eligible, you can recycle it for free.
A Surface Pro X, a Surface Pro 7, a Surface Book 3, a Surface Laptop 3, and a Surface Go 2.
A man working at home on a surface device.

Business solutions for your needs

Get the right software and devices for your business or teaching & educational institutions.

For special pricing, attach warranty with accidental damage coverage, buy 5+ units or pay via Purchase Order, call 1800 217 709.

Why shop at Microsoft Store

From free shipping and returns to expert support, we’re here to help you do more with best-in-class devices, software, games and resources.

Price Protection
Valid on purchases of physical products made at Microsoft Store online with a valid Microsoft Account and at Microsoft Experience Centers in select markets for 60 days from the date the customer receives the product (“Offer Period”). Excludes Surface Hub, HoloLens, and Windows DevKit. Customer is eligible only if price of the purchased product is reduced during the Offer Period and in stock. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Center, customer must return to the location with receipt. Price adjustment will be provided in same manner as purchase method. Limit 1 price adjustment per product. Price adjustments apply only to purchase price and do not include taxes, shipping or other fees. Microsoft reserves the right to modify or discontinue offers at any time.

 
Extended Returns
Available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.
 
Any offers shown are for a limited time while supplies last. See terms.

* Offer valid on purchases of Surface devices made at Microsoft Store in Australia within 60 days from purchase (“Offer Period”). Excludes Surface Hub. Offer not valid on purchases made at third party retailers. Customer is eligible for price adjustment only if 1) Customer purchases a Surface device during the Offer Period, (2) the price of that Surface is reduced during the Offer Period, and 3) Customer requests a price adjustment while the Surface price is reduced and in-stock for purchase. Customer must contact Microsoft Store Sales and Support to request price adjustment with order number and any other information requested by the Microsoft Store Sales representative. Credit will be provided to Customer in same method of payment (credit card use will be credited to original card). Offer limited to 5 devices per eligible customer in total during the Offer Period and a maximum of one price adjustment per device. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.