True Expertise
Premiere Support & Authoritative Guidance
ProxySQL’s highly specialized team of support engineers are available 24x7x365. Deploy ProxySQL and MySQL according to best practices. Avoid common pitfalls by leveraging our team’s vast industry expertise.
We firmly believe in high quality, uncomplicated services and strive to provide flexible options
ProxySQL annual support plans provide unlimited incidents and 24x7x365 coverage, starting from less than $1,500 per month.
What do you get?
Unlimited Servers
Unlimited Support Incidents
Deployment and Operational Best Practices
Performance Tuning and Capacity Planning
Operational Troubleshooting & Problem Resolution
Personalised Feature and Release Notifications
High-priority ProxySQL Bug Fixes
Gold
Subscription
Ideal for essential advice and ad-hoc assistance to support your deployment, reach out to us anytime through our service desk ticketing system.
Platinum
Subscription
Increased engagement with the ProxySQL Support and Engineering teams for faster turnaround time, realtime collaboration and long term ProxySQL deployment support.
Enterprise
Subscription
24x7x365 Enterprise Level Support for ProxySQL and MySQL from a dedicated team of ProxySQL Support and Reliability Engineers.
We even throw in a stack of premium tooling we’re sure you’ll need!
- 2 business day SLA (or shorter)
- 1 business day SLA (or shorter)
- Scheduled web meetings
- High-availability solution assistance
- 8 hour SLA (or shorter)
- Scheduled web meetings
- Live Chat (Slack or Skype)
- High-availability solution assistance
- Bespoke Monitoring & Alerting
- MySQL operational assistance services ¹
¹ MySQL operational assistance services include:
Amazon AWS Aurora / RDS
Galera Cluster
Percona Server
Percona XtraDB Cluster
MySQL / MariaDB Server
MySQL InnoDB Cluster
MySQL Group Replication
MySQL NDB Cluster
Interested in the shortest possible SLA?
Get ProxySQL Express SLA